About Mary
Mary Serke is an accomplished Learning & Development Facilitator, Coach, and Consultant with more than 35 years of professional experience and over 25 years dedicated to training, facilitation, coaching, and talent development. Her expertise spans leadership development, customer service excellence, performance coaching, and organizational learning. With extensive experience in the financial services industry, Mary has successfully designed and delivered both technical and soft skills training programs that help individuals and teams achieve higher levels of effectiveness and engagement. She is a certified and licensed B.A.N.K. Trainer and a Certified Coach through Codebreaker Technologies. Mary is also certified to facilitate several globally recognized development programs, including Franklin Covey's FOCUS: Achieving Your Highest Priorities and What Matters Most, Situational Leadership II, Achieve Global, and DDI's Targeted Selection methodologies. Her practical approach, deep industry experience, and passion for human development enable her to create meaningful learning experiences that drive lasting behavioral change and business results.
Phoenix - AZ